Question 1

What does a typical project look like?

Accepted Answer

We research your business, build a private preview, and share it with you. When it feels right, you start at $99/mo (hosting + small edits) or pay $297 once for the files.

Question 2

Do you only build new sites, or can you fix what we already have?

Accepted Answer

Both. Many clients come with a site that “works” but hurts credibility or speed. We prefer an honest refresh when that’s the better path — and a clean build when it isn’t.

Question 3

What’s included in the $99/mo site?

Accepted Answer

A finished, bespoke site with a private preview first — not a stock template. Mobile-ready layout, clear contact path, hosting, and small edits. $297 buyout if you want the files. Exact extras are confirmed in writing.

Question 4

Can you match our existing brand?

Accepted Answer

Yes. We extend what you already have, or help evolve the look when strategy calls for a bigger shift.

Question 5

How do payments work?

Accepted Answer

You see a private preview first. Default is $99/mo via Stripe Checkout. $297 once is the buyout. After payment we reply within two business days with next steps.

Question 6

How do I know this isn’t a scam?

Accepted Answer

You see finished work for your business before you unlock. Payment is through Stripe under Calm Water Development Ltd. After unlock we reply within two business days. We do not ask you to pay on a first cold email before a preview.

Question 7

Do you offer ongoing care after launch?

Accepted Answer

Hosting and small edits are in the $99/mo. $297 buyout if you want to host it yourself. No extra $49 care plan.

Question 8

Do you sell Operators or chat widgets?

Accepted Answer

No. The product is a finished site. Preview first, then $99/mo or $297 buyout.

Question 9

Where are you located?

Accepted Answer

We’re remote-first across Canada and U.S. time zones; in-person collaboration is available for select projects.

Question 10

Is this a template I pick from a gallery?

Accepted Answer

No. Work shows craft studies — full example sites, not a catalog you pick from. Your private preview is researched and written for your business alone. We do not sell cookie-cutter templates.

Frequently asked questions